Worked with ShipHawk, a B2B enterprise SaaS platform for network handlers and shippers, to envision and design a new platform that enhanced operational efficiency, tailored to the complex multi-user needs of their customers.
Areas
Concept, Prototype, Experience Design
Role
Freelance Creative
Approach
Reimagined the platform from the ground up, involving stakeholders such as online retailers, carriers, warehouse managers, and pick-and-pack workers to improve efficiency and visibility across warehouse operations.
Collaborated with the ShipHawk team, customers and industry experts to conceptualize a fully interactive web-based experience, which was successfully tested and validated with customers.